Mark Williams in

Mark Williams

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GBS Global Managing Director | Global Service Delivery Lead at CBRE
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Mark Williams is a global transformation leader with over 20 years of experience at firms like CBRE and DHL, specializing in building and scaling Global Business Services. He has a background in Artificial Intelligence from Saïd Business School, University of Oxford, and is described by colleagues as ambitious and an "ideas person".

He successfully built and scaled CBREs Asia Pacific GBS organization from the ground up to over 600 employees in five years.

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Current Role
GBS Global Managing Director | Global Service Delivery Lead
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Mark cares about

Generative AI Adoption
Recently completed a course on leading with Generative AI and change management, and lists AI tools selection and implementation as a key skill.
Global Business Services
Holds multiple GBS leadership roles at CBRE and has proven experience building captive Shared Services Centers from zero to over 1200 people.
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Career

Work history

1-2022
GBS Global Managing Director | Global Service Delivery Lead
CBRE
10-2020 - 12-2021
Managing Director GBS
CBRE
4-2016 - 10-2020
Senior Director - Head of Shared Services
CBRE
12-2013 - 4-2016
Global Finance Services Director
DHL
10-2008 - 12-2013
Head of Transactional Finance
CBRE
In the press

Media appearances

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Education
3-2026 - 6-2026
Artificial Intelligence Programme
Saïd Business School, University of Oxford
1-2025 - 4-2026
Executive MBA
Singapore Business School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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