Marla Harger Thompson

Energizer
DISC Type : I

Site Lead - Indianapolis at Salesforce

Indianapolis, Indiana, United States

Overview

Marla Harger Thompson is a Senior Vice President at Salesforce and the Site Lead for their Indianapolis office. With a foundation in engineering from Purdue and an MBA from Harvard, she specializes in creating innovative go-to-market strategies and pioneering new methods of customer success through analytics.

She is actively involved in her community as a board member of the 500 Festival. Marla lives in the Indianapolis area with her husband and two sons, and in her personal time, she enjoys running, traveling, and watching her sons sporting events.

While at Angies List, she was recognized as one of the "Top Women in Grocery" in 2015 for her work in developing new partnership business units.

Personality Overview

Enthusiastic

Imaginative

Relationship Oriented

They are really good at seeing what the long-term impacts of their decisions could be.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.

Topics They Care About

Go-to-Market Strategy
A core area of her professional expertise, focused on creating innovative GTM strategies to drive accelerated growth for major cloud products.
Indianapolis Community
Demonstrates a strong commitment to the local community through her role as a board member for the 500 Festival organization.
Customer Success
Passionate about pioneering new customer service models and products based on analytics and direct client needs to ensure operational excellence.

Media Appearances

Marla has no verified media appearances

Work History

2-2023
Site Lead - Indianapolis at Salesforce
11-2021
SVP, Cloud GTM Strategy at Salesforce
3-2019 - 11-2021
SVP/GM, Marketing Cloud at Salesforce
6-2018 - 2-2019
Chief Commercial Officer at Heritage Environmental Services
5-2016 - 10-2017
Senior Vice President, Partnerships at Angie's List

Education

1998 - 2000
MBA from Harvard Business School
1989 - 1993
BS from Purdue University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Indianapolis, Indiana, United States Job Level : Mid-senior Designation : Site Lead - Indianapolis at Salesforce
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Insights For Selling To Marla

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Do some small talk, ask them how things are going on their side
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marla is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Marla

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Marla move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Marla take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Marla

Personality Compatibility


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