Marshall Beaver

Captain
DISC Type : DS

Enterprise Account Executive at Aspect Software

New York City Metropolitan Area, United States

Overview

Marshall Beaver is a seasoned sales leader with over 25 years of experience specializing in cloud contact centers. As a Sr. District Sales Manager at NICE CXone, he leverages his expertise in AI, automation, and omnichannel solutions to enhance customer journeys. He holds a Bachelors degree from Syracuse University.


To complement his sales expertise, Marshall has earned multiple technology certifications from both AWS and VMware, showcasing his deep knowledge in cloud applications.

Personality Overview

Decisive But Calm

Planner & Achiever

Output-Driven

Reading between the lines and seeing beyond your words comes naturally to them.  They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Customer Journey
His professional headline is "Providing The Best Possible Route In The Customer Journey," indicating a primary focus on optimizing customer interactions and experiences.
AI in Contact Centers
He consistently shares content about leveraging AI and automation to enhance customer experience, manage agent workloads, and reduce burnout in contact centers.
Workforce Engagement
His shared posts highlight the importance of managing agent stress and workloads, pointing to a strong interest in workforce optimization and engagement solutions.

Media Appearances

Marshall has no verified media appearances

Work History

3-2025
Enterprise Account Executive at Aspect Software
8-2024 - 3-2025
CX Consultant Director at The Tech Ref
5-2022 - 7-2024
Marquee Enterprise AE at NICE CXone
6-2019 - 4-2022
Enterprise Account Executive at Sharpen
7-2017 - 5-2019
Sales Account Manager at Noble Systems

Education

Bachelor’s Degree from Syracuse University - Martin J. Whitman School of Management

More Information

Social Presence :

Prographics :

Exp : 27 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Enterprise Account Executive at Aspect Software
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Insights For Selling To Marshall

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Focus on the results that your product produces, expect some strategic questions in return
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marshall is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Marshall

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Marshall move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Marshall take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Marshall

Personality Compatibility


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