Mary B.

Commander
DISC Type : D

Owner & Founder at Rhythm & Paws Rockin’ Apparel+

Greenville, Ohio, United States

Overview

Mary is a results-driven executive with over a decade of experience in customer service operations and policy development at firms like GreenSky®. Praised for her integrity and leadership, she holds a Master of Arts from Saint Marys University of Minnesota and excels in transforming service operations into strategic assets.

Recently, Mary channeled her passion for music and pets into launching her own business, Rhythm & Paws Rockin Apparel+. She built the company from the ground up while balancing a full-time job and continuing her education, showcasing her immense dedication and entrepreneurial spirit.

She founded a company that blends a love for music with stylish apparel for pets and their owners.

Personality Overview

Very Quick

Strong-Willed

Risk-Taker

They are not focused on building rapport and relationships.  They like to be in a position where they can control the conversation and terms. They are very proud of what they do.

Topics They Care About

Customer Experience
Has over 10 years of leadership experience focused on elevating Net Promoter Scores and architecting customer-centric cultures.
Operational Efficiency
Her career highlights focus on optimizing processes, reducing costs, and pioneering innovations that drive substantial efficiency gains and revenue growth.
Entrepreneurship
Recently launched her own business, Rhythm & Paws Rockin' Apparel+, balancing it with a full-time job and school, demonstrating significant drive and passion.

Media Appearances

Mary has no verified media appearances

Work History

12-2025
Owner & Founder at Rhythm & Paws Rockin’ Apparel+
8-2025
Customer Care Team Lead at Hobart Genuine Parts
10-2023 - 4-2025
Director of Operations at GreenSky®
8-2021 - 4-2025
Senior Manager at GreenSky®
1-2018 - 4-2025
Manager at GreenSky®

Education

1-2020 - 12-2021
Master of Arts - MA from Saint Mary's University of Minnesota
2008 - 2017
Bachelor's degree from Northern Kentucky University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greenville, Ohio, United States Job Level : Leadership Designation : Owner & Founder at Rhythm & Paws Rockin’ Apparel+
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Insights For Selling To Mary

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Be respectful but crisp
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don't try too hard to forge relationships with them
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mary is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mary

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Mary move?

  • They can take decisions very fast if you manage to convince them.
  • Can Mary take some risk or not?

  • The risks don’t matter much to them.

You And Mary

Personality Compatibility


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