Mary Matteoni, LSW, MBA

Enthusiast
DISC Type : i

Director of Hospital Care Management at Renown Health

Reno, Nevada, United States

Overview

Mary Matteoni is the Director of Hospital Care Management at Renown Health, where she leads care coordination operations. A Licensed Social Worker with a recent MBA in Healthcare Management, she is passionate about improving processes and efficiencies. She takes great pride in her team and their role in supporting patients during difficult times.

As a native of the Reno, Nevada area, Mary has deep roots in the local community. She earned her Bachelors of Social Work from the University of Nevada, Reno, before advancing her career within Renown Health, a prominent local healthcare system.

She has spent her entire career progressing within the same organization, moving from Supervisor of Social Services to her current director-level role.

Personality Overview

Amiable & Agreeable

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Patient Advocacy
Views her department as a critical support system for patients and families, helping them navigate complex and traumatic healthcare situations.
Care Coordination
Leads inpatient acute care coordination, focusing on facilitating the timely delivery of care and improving patient throughput across the hospital system.
Healthcare Leadership
Manages and develops her team, expressing pride in their expertise and the positive impact they have on patient lives. Recently completed an MBA in Healthcare Management.

Media Appearances

Department Spotlight: Hospital Care Management. Featured in Renown Health Blog

See Now

Work History

5-2022
Director of Hospital Care Management at Renown Health
9-2020 - 5-2022
Manager of Social Services at Renown Health
6-2017 - 9-2020
Supervisor of Social Services at Renown Health

Education

Master of Business Administration - MBA from Western Governors University
Bachelor's of Social Work from University of Nevada, Reno

More Information

Social Presence :

Prographics :

Exp : 8 Location : Reno, Nevada, United States Job Level : Mid-senior Designation : Director of Hospital Care Management at Renown Health
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Insights For Selling To Mary

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mary is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Mary

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Mary move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Mary take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Mary

Personality Compatibility


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