Mathew Wisniewski
Login to view DISC.Mathew is a data-driven Director of Customer Success at IDC, where he leads a team of 12 CSMs overseeing $30M in ARR. He focuses on the complete post-sale customer lifecycle, from onboarding to retention, and holds certifications in ChatGPT Advanced Data Analysis and AI Agents.
His professional focus is on leveraging technology and data to enhance customer outcomes. Mathew is passionate about how emerging technologies like AI can be used to enable customer-facing teams and drive strategic advisory.
He is actively exploring how Agentic AI will reshape strategy development for Customer Success leaders.
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