Matt Bowe in

Matt Bowe

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Director of Strategic and Enterprise Customer Success at Fundraise Up
📍 Greater Minneapolis-St. Paul Area, United States

Matt Bowe is a customer success leader who transforms post-sale organizations in SaaS and global hospitality, consistently achieving over 95% logo retention. With experience at ADP and Cornerstone OnDemand, the St. Olaf College alum is also certified in AI Strategies. Colleagues describe him as sincere, thoughtful, and a phenomenal leader.

Outside of his professional life, Matt is a traveler who has recently visited Greece and Turkey. He maintains a strong connection to his community in Minneapolis, expressing deep care for local events and the people who have shaped him. He values relationships and actively supports his friends careers.

Matt uniquely blends his expertise from building customer success frameworks at a 97-year-old luxury hospitality organization with his work in high-growth SaaS.

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Experience
24 Years
Current Role
Director of Strategic and Enterprise Customer Success
Job Level
Mid-senior
Location
Greater Minneapolis-St. Paul Area, United States
Personality Overview

How Matt shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Matt cares about

Net Revenue Retention
A core focus of his career, consistently delivering over 110% NRR and specializing in turning at-risk accounts into expansion opportunities.
Strengths-based Leadership
He is passionate about building diverse teams of leaders who achieve uncommon results through an intentional, strengths-based approach.
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Career

Work history

8-2025
Director of Strategic and Enterprise Customer Success
Fundraise Up
9-2022 - 12-2024
Director of Member Success Operations
The Leading Hotels of the World
1-2021 - 9-2022
Strategic Customer Success Leader
DailyPay, Inc.
9-2017 - 1-2021
Director of Client Success
ADP
12-2014 - 9-2017
Manager- Strategic Client Success Services, Americas
Cornerstone OnDemand
In the press

Media appearances

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Education
BA
St. Olaf College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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