Matt Cox in

Matt Cox

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Strategic Customer Success Manager - Growth at Forerunner
📍 Charleston, South Carolina Metropolitan Area, United States

Matt Cox is a seasoned technology sales professional with over a decade of experience spanning the entire enterprise customer lifecycle, from sales to customer success. He has a history of exceeding quotas at companies like Cisco and Zscaler, managing accounts up to the Fortune 100 level. He holds an M. B. A. from the College of Charleston.

There is no publicly available information regarding Matts personal life or hobbies.

While at Cisco, he was recognized as the #1 Top Performer in U. S. Commercial for Services Sales in the first half of FY17.

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Experience
10 Years
Current Role
Strategic Customer Success Manager - Growth
Job Level
Middle
Location
Charleston, South Carolina Metropolitan Area, United States
Personality Overview

How Matt shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Matt cares about

Customer Success
His recent roles at Forerunner and Samsara focus on ARR growth, renewals, and exceeding KPIs like Net Revenue Retention and customer sentiment for large enterprise accounts.
Cybersecurity Sales
He has extensive experience selling security services at Zscaler and Cisco, and has posted about the importance of Zero Trust architecture over legacy VPNs and firewalls.
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Career

Work history

6-2025
Strategic Customer Success Manager - Growth
Forerunner
6-2024 - 6-2025
Enterprise Customer Success Manager
Samsara
7-2021 - 6-2024
Services Sales Manager
Zscaler
6-2019 - 7-2021
Security Software & Services Manager
Cisco
2-2016 - 6-2019
Territory Sales Account Manager
Cisco
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2007 - 2011
B.B.A
University of Georgia - Terry College of Business
2013 - 2014
Master of Business Administration (M.B.A.)
College of Charleston
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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