Melanie Harris in

Melanie Harris

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Senior Customer Success Manager at Forerunner
📍 New York City Metropolitan Area, United States

Melanie is a Senior Customer Success Manager at Forerunner, specializing in climate resilience software for governments. With a Masters in Urban Planning and a Certified Floodplain Manager certification, she has a strong background in supporting municipalities. Her career combines public sector experience at the NYC Department of Transportation with data-focused tech roles.

Her academic and professional journey points to a passion for improving urban environments and building sustainable communities. As a recipient of the F&M Council for Women Grant, she likely supports female empowerment and professional development initiatives. Her focus is on using technology and data to solve real-world civic challenges.

Unique fact: Melanie is a Certified Floodplain Manager, a specialized credential for professionals involved in mitigating flood risk.

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Current Role
Senior Customer Success Manager
Location
New York City Metropolitan Area, United States
Personality Overview

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Decision Approach
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Priorities

Topics Melanie cares about

Climate Resilience
Her role at Forerunner is centered on supporting municipalities by optimizing their hazard management workflows to mitigate the impacts of climate change.
Government Technology
She is passionate about modernizing government operations and recently celebrated Forerunner's funding to build the system of record for the built environment.
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Career

Work history

11-2023
Senior Customer Success Manager
Forerunner
4-2023 - 11-2023
Customer Success Manager
Spatial Data Logic
2-2022 - 2-2023
Senior Customer Success Manager
REPLICA
2-2021 - 2-2022
Customer Success Manager
REPLICA
7-2018 - 2-2021
Capital Projects Coordinator
New York City Department of Transportation
In the press

Media appearances

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Education
2009 - 2013
Bachelor's Degree
Franklin & Marshall College
2015 - 2017
Master of Urban Planning
University of Washington
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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