Matt Garofalo

Questioner
DISC Type : c

Senior Director, Customer Success at Checkr, Inc.

Denver, Colorado, United States

Overview

Matt has no verified overview

Personality Overview

Systematic

Not Easily Convinced

Value Seeker

They prefer to do thorough analysis of any situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Matt has no verified topics they care about

Media Appearances

Matt has no verified media appearances

Work History

3-2026
Senior Director, Customer Success at Checkr, Inc.
10-2022 - 3-2026
Director, Customer Success at Checkr, Inc.
8-2021 - 10-2022
Key Account Director at Checkr, Inc.
3-2020 - 8-2021
Customer Success Director at Aprimo
11-2018 - 3-2020
Principal Consultant / Solution Architect at Aprimo

Education

2006 - 2010
Bachelor of Arts (B.A.) Journalism and Mass Communication - Public Relations from The University of North Carolina at Chapel Hill

More Information

Social Presence :

Prographics :

Exp : 15 Location : Denver, Colorado, United States Job Level : Senior Designation : Senior Director, Customer Success at Checkr, Inc.
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Insights For Selling To Matt

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matt is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Matt

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Matt move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Matt take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Matt

Personality Compatibility


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