Matt Hager is the Director of IT Service Desk at Ascensus, managing desktop services for over 6, 000 global endpoints. His career features extensive experience in financial technology services, including previous leadership roles in application support and messaging infrastructure at Bank of America. He attended the University of North Carolina at Greensboro.
He has built a deep expertise by progressing through key technology roles at major financial and tech corporations like Ascensus and Bank of America.
Matt Hager
Director, IT Service Desk at Ascensus
Charlotte, North Carolina, United States
Overview
Topics They Care About
Global IT Support
He drives strategic and service-focused support of desktop services across the global Ascensus footprint, supporting thousands of endpoints.
Application Services
Previously led the Application Support Team at Ascensus, maintaining retirement solutions and investment consulting technology portfolios.
Infrastructure Management
His background includes serving as Vice President of Messaging Infrastructure Build and Support at Bank of America.
Media Appearances
Matt has no verified media appearances
Work History
7-2022
Director, IT Service Desk at Ascensus
8-2014 - 7-2022
Director, Application Services at Ascensus
9-2010 - 8-2014
Vice President, Messaging Infrastructure Build and Support at Bank of America
4-2007 - 9-2010
Technical Infrastructure Specialist at IBM
9-2005 - 4-2007
Assistant Vice President, Technical Analyst at Bank of America
2-2005 - 9-2005
Business Intelligence Consultant at Newport Group
Education
1998 - 2001
BS from University of North Carolina at Greensboro
More Information
Social Presence :
Prographics :
Exp : 20
Location : Charlotte, North Carolina, United States
Job Level : Mid-senior
Designation : Director, IT Service Desk at Ascensus
