Matt Hess

Inquirer
DISC Type : cd

Director of Information Security at Milton Hershey School

Elizabethtown, Pennsylvania, United States

Overview

Matt Hess is the Director of Information Security at Milton Hershey School, where he oversees the infrastructure for a 19-mile campus. With GIAC certifications in security and leadership, he is described by colleagues as "incredibly competent, " "detail oriented, " and "hard working. "

Outside of his professional role, Matt is deeply involved in the local mountain biking community. He serves on the board for both the Susquehanna Area Mountain Biking Association and the EtownMTB youth cycling team, reflecting a strong passion for the sport and community engagement.

Unique fact: He has managed the network and security for an infrastructure spanning 4, 000 acres, encompassing over 240 buildings and serving thousands of users.

Personality Overview

Upfront

ROI Conscious

Judgemental

They care equally about the product and its potential impact.  They respond well to confident salespeople. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Campus Infrastructure Security
Manages information security for a massive 4, 000-acre campus, focusing on network design, data center operations, and policy implementation for thousands of nodes.
IT Leadership
Holds a GIAC certification in Strategic Planning, Policy, and Leadership and actively recruits for his information technology teams at Milton Hershey School.
Mountain Biking
Demonstrates a clear passion for the sport through his board memberships with the Susquehanna Area Mountain Biking Association and the EtownMTB youth team.

Media Appearances

Matt has no verified media appearances

Work History

8-2016
Director of Information Security at Milton Hershey School
12-1998 - 8-2016
Senior Manager Network and Telecommunications at Milton Hershey School
12-2018
Subject Matter Expert at SANS Institute
6-2016
Board Member - Vice President at EtownMTB (PICL-NICA)
5-2017
Board Member - Secretary at Susquehanna Area Mountain Biking Association (IMBA)

Education

1991 - 1995
Bachelor's degree from Millersville University of Pennsylvania
1986 - 1990
High School Diploma from Elizabethtown Area High School

More Information

Social Presence :

Prographics :

Exp : 27 Location : Elizabethtown, Pennsylvania, United States Job Level : Mid-senior Designation : Director of Information Security at Milton Hershey School
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Insights For Selling To Matt

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Make sure that you you respond to any queries from them quickly
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Avoid repeating yourself or making generalizations
  • Don’t expect them to change their mind quickly if they say no once
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matt is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Matt

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Matt move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Matt take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Matt

Personality Compatibility


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