Matthew F. in

Matthew F.

Observer · DISC type ci
Director of Customer Experience at Arena Club
📍 United States

Matthew is the Director of Customer Experience at Arena Club, specializing in Go-To-Market strategy and scaling operations. His career includes roles at high-growth tech companies like Rivian and Tesla, as well as a foundation in consulting at Deloitte. He holds an AWS Certified Cloud Practitioner certification.

Based on his background, Matthew has a strong connection to New York, having attended Fordham University in the Bronx. He expresses immense professional pride in his companys partnership with the New York Yankees, a team located just miles from his alma mater.

Unique fact: A recipient of Fordhams "New Alumni Award, " he was recognized as a model student exemplifying the best of the Gabelli School of Business.

Read the full overview →
Experience
9 Years
Current Role
Director of Customer Experience
Job Level
Mid-senior
Location
United States
Personality Overview

How Matthew shows up

Assertive
Value Driven
Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Priorities

Topics Matthew cares about

Go-To-Market Strategy
His headline and experience at Rivian, where he led a cross-functional team to deliver the retail Go-To-Market strategy, highlight this as a key area of expertise.
Scaling Operations
At Arena Club, he led the scaling of both physical and machine learning operations to launch their foundational product, demonstrating his capability in operational growth.
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Career

Work history

4-2024
Director of Customer Experience
Arena Club
10-2022 - 4-2024
Director of Operations
Arena Club
9-2021 - 10-2022
Sr. Technical Program Manager | Go To Market
Rivian
7-2020 - 9-2021
Senior Consultant
Deloitte
8-2018 - 6-2020
Consultant
Deloitte
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor’s Degree
Fordham University
Education details unavailable
Northwood
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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