Matthew Hanzel

Enthusiast
DISC Type : i

Director Learning Technology at Genentech

South San Francisco, California, United States

Overview

Matthew Hanzel is the Director of Learning Technology at Genentech, bringing 30 years of experience from companies like Amazon and eBay. Colleagues describe him as a high-integrity and strategic partner. He holds an MS from Boise State University and focuses on creating impactful, award-winning learning solutions.

Beyond his corporate role, Matthew is an entrepreneur who owns and operates three Crumbl Cookies franchises in central Illinois. He is passionate about building high-performance teams within his bakeries and is a proud father who publicly supports his sons career in software development.

He balances a director-level role at a top biotech company with the hands-on demands of running multiple cookie franchises.

Personality Overview

Story Driven

Non-Confrontational

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Learning Technology
His entire career is dedicated to pushing learning closer to the moment of need through innovative technologies, as seen in his current role and past work at Amazon and eBay.
Franchise Ownership
He is the active owner and operator of three Crumbl Cookies franchises in Illinois, focused on team building and bringing the brand's mission to life in his community.
Performance Improvement
He focuses on creating learning solutions that have a positive bottom-line impact and has published articles on using performance support systems to improve employee efficiency.

Media Appearances

Matthew has no verified media appearances

Work History

4-2024
Director Learning Technology at Genentech
10-2021 - 4-2024
Owner/Operator at Crumbl Cookies
8-2019 - 10-2021
Learning Experience Strategy Manager at Amazon
1-2017 - 8-2019
Sr. Manager Global Learning and Performance Support at eBay
1-2015 - 12-2016
Director - Leadership Development at American Express

Education

1992 - 1996
MS from Boise State University
1989 - 1991
BA from Brigham Young University

More Information

Social Presence :

Prographics :

Exp : 18 Location : South San Francisco, California, United States Job Level : Mid-senior Designation : Director Learning Technology at Genentech
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Insights For Selling To Matthew

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don't be critical or challenge them openly, they can react defensively
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthew is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Matthew

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Matthew move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Matthew take some risk or not?

  • They can take some low-probability risks if needed.

You And Matthew

Personality Compatibility


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