Matthew Hatton

Examiner
DISC Type : cs

Chief Information Officer at Secure Trust Bank

Greater Cardiff Area, United Kingdom

Overview

Matthew Hatton is the Chief Information Officer at Secure Trust Bank, where he leads the groups IT strategy and digital transformation. His career is rooted in financial technology, having spent nearly 18 years as IT Director at V12 Retail Finance, developing cutting-edge online systems. He holds a BSc from The University of Salford.

Outside of his technology leadership role, Matthew is passionate about supporting charitable causes through physically demanding challenges. He has been a key driver for teams participating in the Welsh 3 Peaks challenge and is now an active climber, personally fundraising for the Tŷ Hafan Childrens Hospice.

After two years inspiring and driving the support vehicle for his colleagues, he decided to join the climbing team himself.

Personality Overview

Process Oriented

Status Quo Seeker

Late Adopter

Being observant comes to them naturally.  They are thorough and always follow a systematic approach. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Retail Finance Tech
His career has focused on developing industry-leading online, paperless systems for retail point-of-sale credit, demonstrating deep expertise in financial technology innovation.
IT Transformation
As CIO, he is responsible for the bank's digital transformation efforts and has been actively hiring developers to build brand-new mobile applications.
Charitable Challenges
He actively participates in strenuous fundraising events like the Welsh 3 Peaks, showing a personal commitment to supporting children's hospices.

Media Appearances

Secure Trust Bank’s Digital Transformation: How SCC Enables Scalable, Secure IT Infrastructure. Featured in BrightTALK

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Secure Trust Bank puts returns before AI hype. Featured in The Banker

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Matthew Hatton Appointed as Chief Information Officer at Secure Trust Bank. Featured in HR Today

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Work History

10-2024
Chief Information Officer at Secure Trust Bank
12-2006 - 10-2024
IT Director at V12 Retail Finance Limited
2-2003 - 11-2006
IT Director at V-12 Finance Limited
2-2000 - 2-2003
Owner at Blackwire Technologies
4-1996 - 2-2000
Technician at Scan Computers International Ltd

Education

1997 - 2000
BSc from The University of Salford
1997 - 1999
BTEC HND from The University of Salford

More Information

Social Presence :

Prographics :

Exp : 30 Location : Greater Cardiff Area, United Kingdom Job Level : Leadership Designation : Chief Information Officer at Secure Trust Bank
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Insights For Selling To Matthew

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthew is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Matthew

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Matthew move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Matthew take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Matthew

Personality Compatibility


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