Matthew Herring
Login to view DISC.Matthew Herring is a Team Lead-Patient Concierge at DaVita Kidney Care, focusing on providing quality customer service in high-stress environments. Leveraging his Master of Education from Penn State University and a background in mental healthcare, he excels in facilitating dialysis treatment arrangements for traveling patients, ensuring clear communication and meeting deadlines.
With a background as a school-based outpatient therapist, Matthew has a deep-rooted interest in the mental health field. This foundation informs his empathetic approach to patient care and coordination. He is driven to support individuals during their most challenging times, ensuring a seamless and quality experience.
He made a significant career pivot from providing mental health therapy to children into the complex logistics of patient care coordination.
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