Matthew is the Senior Manager of Customer Success at Toast, where he has consistently progressed through leadership roles. His background includes hands-on experience as a restaurant Operations Manager, giving him deep industry insight. He is an alumnus of Babson College and Phillips Academy.
Colleagues and clients frequently describe Matthew as devoted, tech-savvy, and relentlessly customer-centric. He is praised for his commitment to ensuring the success of both his customers and his own teammates, making him a valued leader and partner.
He has a strong interest in business and finance, indicated by his following of The Wall Street Journal.
Read the full overview →They like to stay in control of the negotiation or defining of the terms. They prefer to move quickly, and expect the same from others. They do not care very much about building rapport or relationships.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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