Matthew Virgo

Energizer
DISC Type : I

Billing Team Manager at The co-operative energy

Warwick, England, United Kingdom

Overview

Experienced Billing Manager with a demonstrated history in the utilities industry, skilled in billing solutions, customer relationship management, and employee training. He has progressed from an administrator to a manager within the same energy company, building on a foundation in banking and public sector finance.

His career shows a distinct transition from handling customer finance at a district council and major banks to specializing in the complexities of utility billing.

Personality Overview

Enthusiastic

Informal

Full Of Energy

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are always positive and upbeat, so take their promises with a pinch of salt. They are friendly, approachable and love to make new connections.

Topics They Care About

Billing Solutions
His career focus is on billing within the utilities industry, having been promoted from an administrator to a manager in this specific field.
Employee Training
Identified as a key skill and was responsible for ensuring teams had sufficient knowledge and training in a previous role.
Customer Finance
Gained direct experience managing customer finances, purchase orders, invoices, and refunds during his time at Stratford on Avon District Council.

Media Appearances

Matthew has no verified media appearances

Work History

7-2016
Billing Team Manager at The co-operative energy
2-2013 - 7-2016
Billing Administrator at The co-operative energy
8-2012 - 2-2013
Customer Finance Officer at Stratford on Avon District Council
1-2011 - 8-2012
Customer Service Advisor at Coventry Building Society
1-2010 - 1-2011
Customer Service Officer at HSBC

Education

Education details unavailable from Aylesford

More Information

Social Presence :

Prographics :

Exp : 20 Location : Warwick, England, United Kingdom Job Level : Middle Designation : Billing Team Manager at The co-operative energy
URL has been copied!

Insights For Selling To Matthew

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Be friendly and entertaining in your conversation
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthew is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Matthew

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Matthew move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Matthew take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Matthew

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.