Maurício Crisp Fonseca in

Maurício Crisp Fonseca

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Project Specialist at Uber
📍 São Paulo, São Paulo, Brazil

Maurício is a dedicated Project Specialist at Uber, focusing on employee engagement and recognition. With a history in training and quality assurance, he leverages his expertise to enhance team performance and uphold high standards in customer support. He holds certifications in Employee Engagement and GlobeSmart Profile.

He is a self-described “people person” with a passion for creating exceptional customer experiences, a skill he honed while working at Walt Disney World. His interest in The Walt Disney Company underscores his appreciation for world-class service and guest satisfaction.

Unique fact: While at Disney, he worked strategically to streamline customer service specifically for Latin guests, improving process efficiency.

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Experience
14 Years
Current Role
Project Specialist
Job Level
Junior
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Maurício cares about

Employee Engagement
His current role is a Project Specialist in Engagement & Recognition, and he holds a certification in Employee Engagement.
Customer Experience
A consistent theme throughout his career, from his work at Walt Disney World to his focus on "Customer Obsessed" awareness at Uber.
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Career

Work history

5-2022
Project Specialist
Uber
5-2020
Training Specialist II
Uber
10-2018 - 5-2020
CommOps Onboarding Facilitator
Uber
11-2017 - 9-2018
Quality Assurance
Uber
7-2017 - 7-2017
Trip Coordinator
NR Intercâmbio
In the press

Media appearances

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Education
2015 - 2016
Post Graduation in Administration and Organization of Events
Senac São Paulo
2012 - 2013
Hospitality Management Certificate
University of Central Florida
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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