Melisa Latshaw

Enthusiast
DISC Type : i

Senior Director, MP Business Transformation at EnerSys

Ephrata, Pennsylvania, United States

Overview

Melisa Latshaw is the Senior Director of MP Business Transformation at EnerSys. Her career progression from her prior role as Director of Customer Service demonstrates a strong focus on enhancing customer experiences while driving strategic, operational improvements within the company. She is a supporter of the United Way of Berks County.

Personality Overview

Consensus Focused

Amiable & Agreeable

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Business Transformation
Her current role as Senior Director of MP Business Transformation at EnerSys places this at the forefront of her professional responsibilities and expertise.
Customer Experience
Her previous position as Director of Customer Service indicates a deep background in managing and improving customer-facing operations and satisfaction.
Operational Efficiency
[Predicted] A leadership role focused on business transformation inherently involves optimizing internal processes, logistics, and overall company efficiency to achieve strategic goals.

Media Appearances

Melisa has no verified media appearances

Work History

4-2021
Senior Director, MP Business Transformation at EnerSys
9-1989 - 4-2021
Director, Customer Service at EnerSys

Education

Melisa has no verified education history

More Information

Social Presence :

Prographics :

Exp : 36 Location : Ephrata, Pennsylvania, United States Job Level : Senior Designation : Senior Director, MP Business Transformation at EnerSys
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Insights For Selling To Melisa

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melisa is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Melisa

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Melisa move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Melisa take some risk or not?

  • They can take some low-probability risks if needed.

You And Melisa

Personality Compatibility


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