Melissa A.

Questioner
DISC Type : c

Senior Product Support Specialist in Practice Engineering at Cooley LLP

New York, New York, United States

Overview

Melissa has no verified overview

Personality Overview

Not Easily Convinced

Value Seeker

Price-Sensitive

It is quite likely of them to ask for pricing or other concessions.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to do thorough analysis of any situation.

Topics They Care About

Melissa has no verified topics they care about

Media Appearances

Melissa has no verified media appearances

Work History

1-2025
Senior Product Support Specialist in Practice Engineering at Cooley LLP
1-2024
Senior Practice Innovation Product Support Specialist at Cooley LLP
11-2020 - 12-2023
Practice Innovation Support Specialist at Cooley LLP
12-2019 - 11-2020
Knowledge Solutions Specialist at Cleary Gottlieb Steen & Hamilton LLP
12-2018 - 12-2019
Knowledge Solutions Analyst at Cleary Gottlieb Steen & Hamilton LLP

Education

8-2020 - 5-2022
M.Sc. from Columbia University
2009 - 2013
B.A. from University of Notre Dame

More Information

Social Presence :

Prographics :

Exp : 11 Location : New York, New York, United States Job Level : Junior Designation : Senior Product Support Specialist in Practice Engineering at Cooley LLP
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Melissa

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Melissa take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Melissa

Personality Compatibility


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