Melissa Chavez

Sharpshooter
DISC Type : CD

LATAM Travel Operations Manager at Zurich Insurance Company Ltd

Mexico City Metropolitan Area

Overview

As the LATAM Travel Operations Manager for Zurich Insurance, Melissa Chavez drives innovation and sustainability in corporate travel. Educated at Universidad Nacional Autónoma de México, she leverages her expertise in program management and data analysis to lead key initiatives, including a Sustainable Travel Program. Colleagues describe her as a loyal "go getter. "

Melissa is passionate about technological innovations and global politics, actively following trends that shape the travel industry. She shows keen interest in how advancements like AI can optimize operations and how geopolitical shifts influence international travel routes and corporate policies.

She is currently enhancing her expertise by pursuing a Strategic Corporate Travel Management Certification (CAEVIC).

Personality Overview

Fast But Analytical

Precise But Practical

Rigorous & Demanding

They like to move fast and expect the same from others.  They take a lot of pride in personal achievements. They respond better to strong and respectful interactions.

Topics They Care About

Sustainable Travel
Leads the Sustainable Travel Program for Zurich in Latin America, focusing on aligning corporate travel with the company's emission reduction goals.
Travel Industry Tech
Passionate about tech innovations, she shares content on advancements like AI solutions being used by airlines to reduce waste and improve efficiency.
Strategic Program Management
Currently pursuing a certification in Strategic Corporate Travel Management to shift programs from an operational to a strategic focus, adding greater value.

Media Appearances

Melissa has no verified media appearances

Work History

11-2020
LATAM Travel Operations Manager at Zurich Insurance Company Ltd
6-2014 - 11-2020
NATIONAL PROGRAM MANAGER at BCD Travel
6-2011 - 3-2014
ACCOUNT SUPERVISOR at Sedesol
2-2009 - 3-2011
ANALYST SUPERVISOR at Camara de Diputados del Congreso de la Unión de Mexico
8-2008 - 1-2009
MEDIA ANALYST at Centro de Investigaciones sobre América Del Norte (CISAN) UNAM

Education

2004 - 2009
Licentiate degree from Universidad Nacional Autónoma de México
2003 - 2004
Tecnicatura from Universidad Nacional Autónoma de México

More Information

Social Presence :

Prographics :

Exp : 16 Location : Mexico City Metropolitan Area Job Level : Middle Designation : LATAM Travel Operations Manager at Zurich Insurance Company Ltd
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Objectively showcase the impact that your product creates
  • Be respectful but crisp

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being too verbose
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Melissa

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Melissa take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Melissa

Personality Compatibility


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