Melissa Francis in

Melissa Francis

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Regional Manager -Talent & Head Learning & Talent - India at DHL Global Forwarding
📍 Mumbai, Maharashtra, India

Melissa Francis is a seasoned HR professional with over 15 years of experience, currently serving as a Regional Talent Manager at DHL Global Forwarding. An alumna of Amity University, her expertise lies in learning and talent management. Colleagues often describe her as approachable, empathetic, and people-oriented.

Melissa is passionate about creating environments where "people come first, " believing this is the key to organizational success. She is an extroverted individual who thrives on building networks and connecting with colleagues across different cultures and teams. Her approach is noted for being both detailed and flexible.

She is deeply committed to the idea that being an "Employer of Choice" is a critical, actionable strategy, not just a fancy slogan.

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Current Role
Regional Manager -Talent & Head Learning & Talent - India
Location
Mumbai, Maharashtra, India
Personality Overview

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Communication Style
Decision Approach
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Melissa cares about

Talent Management
Her entire career is focused on this, with a special emphasis on fostering continuous learning and aligning employee development with organizational goals at DHL.
People-First Culture
She states in her introduction that she is amused by the "magic that can happen in an environment where 'people come first'! "
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Career

Work history

2-2022
Regional Manager -Talent & Head Learning & Talent - India
DHL Global Forwarding
8-2018 - 1-2022
Head Learning & Talent Management
DHL Global Forwarding
4-2016 - 8-2018
Regional Manager - L&D Operations
Lee Hecht Harrison India
6-2013 - 3-2016
Training Manager
Lee Hecht Harrison India
3-2012 - 3-2013
Asst. Manager - HR
Grainger
In the press

Media appearances

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Education
2004 - 2007
BBA
Amity University
Education details unavailable
MBTI
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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