Melissa Gaton, CCUFC

Evaluator
DISC Type : CDS

Member Experience Sales & Service Optimization at First Commonwealth Federal Credit Union

Allentown, Pennsylvania, United States

Overview

Melissa has no verified overview

Personality Overview

Fast But Analytical

Thorough Evaluator

Quality Focused

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Melissa has no verified topics they care about

Media Appearances

Melissa has no verified media appearances

Work History

2-2023
Member Experience Sales & Service Optimization at First Commonwealth Federal Credit Union
11-2019
Member Experience Associate II Field at First Commonwealth Federal Credit Union
1-2019
Marketing Integration Coordinator at First Commonwealth Federal Credit Union
12-2013
Sales Marketing Assistant at First Commonwealth Federal Credit Union
8-2007 - 12-2013
Member Development Representative at First Commonwealth Federal Credit Union

Education

1991 - 1994
Accounting from Gabriela Mistral HIgh School

More Information

Social Presence :

Prographics :

Exp : 23 Location : Allentown, Pennsylvania, United States Job Level : Junior Designation : Member Experience Sales & Service Optimization at First Commonwealth Federal Credit Union
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Be prepared for comments or questions that are critical of your product or your claims
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Melissa

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Melissa take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Melissa

Personality Compatibility


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