Melissa Mitchell in

Melissa Mitchell

Observer · DISC type ic
Director of Retail and Customer Experience at imogene + willie
📍 Nashville, Tennessee, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
13 Years
Current Role
Director of Retail and Customer Experience
Job Level
Mid-senior
Location
Nashville, Tennessee, United States
Personality Overview

How Melissa shows up

Value Driven
Curious
Assertive

They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Priorities

Topics Melissa cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

7-2023
Director of Retail and Customer Experience
imogene + willie
2-2020 - 7-2023
Operations and CX Director
imogene + willie
9-2019 - 7-2023
Small Business Consultant
Fashion Industr
7-2016 - 12-2019
Operations & Ecommerce Manager
VEDA NYC
10-2015 - 3-2016
Customer Experience
Warby Parker
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2013 - 2016
Master of Business Administration (MBA)
Bard College
2008 - 2011
BA
The New School
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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