Melissa Mitchell

Observer
DISC Type : ic

Director of Retail and Customer Experience at imogene + willie

Nashville, Tennessee, United States

Overview

Melissa has no verified overview

Personality Overview

Value Driven

Curious

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Melissa has no verified topics they care about

Media Appearances

Melissa has no verified media appearances

Work History

7-2023
Director of Retail and Customer Experience at imogene + willie
2-2020 - 7-2023
Operations and CX Director at imogene + willie
9-2019 - 7-2023
Small Business Consultant at Fashion Industr
7-2016 - 12-2019
Operations & Ecommerce Manager at VEDA NYC
10-2015 - 3-2016
Customer Experience at Warby Parker

Education

2013 - 2016
Master of Business Administration (MBA) from Bard College
2008 - 2011
BA from The New School

More Information

Social Presence :

Prographics :

Exp : 13 Location : Nashville, Tennessee, United States Job Level : Mid-senior Designation : Director of Retail and Customer Experience at imogene + willie
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Persuade objectively how your product will help them achieve their goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Melissa

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Melissa take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Melissa

Personality Compatibility


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