Melissa Shaklee, CRIS

Examiner
DISC Type : cs

Sr Director of Sales Operations - West Region at The Baldwin Group

Garden Grove, California, United States

Overview

Melissa has no verified overview

Personality Overview

Process Oriented

Unexpressive

Overcautious

Being observant comes to them naturally.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Melissa has no verified topics they care about

Media Appearances

Melissa has no verified media appearances

Work History

12-2025
Sr Director of Sales Operations - West Region at The Baldwin Group
11-2024 - 12-2025
Sr Director of Sales - West Region at The Baldwin Group
1-2024 - 11-2024
Senior Placement Executive at The Baldwin Group
12-2021 - 1-2024
Director of Risk Management at The Baldwin Group
1-2021 - 1-2022
Advisory Board Member - Customer Experience Program at University of California, Irvine

Education

2011 - 2014
Bachelor of Arts (BA) from Chapman University
2010 - 2011
Education details unavailable from Northern Arizona University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Garden Grove, California, United States Job Level : Senior Designation : Sr Director of Sales Operations - West Region at The Baldwin Group
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Melissa

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Melissa take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Melissa

Personality Compatibility


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