Memo Hayek, GAICD

Pioneer
DISC Type : sid

Chief Information Officer ANZ at Zip Co

Greater Sydney Area, Australia

Overview

Memo Hayek is a strategic and visionary CIO/CTO with global experience driving digital transformation, cybersecurity, and engineering excellence at firms like Zip Co and Commonwealth Bank. Educated at AGSM and Harvard, colleagues describe her as having an enterprise mindset with a relentless focus on customer outcomes.

Outside of her executive roles, Memo is a passionate advocate for women in leadership and STEM. She is an active member of Chief Executive Women (CEW) and approaches leadership by embracing diversity as a source of strength to foster inclusive, high-performing global teams.

Unique fact: Memo is a strong supporter of women in technology and has experience leading teams of over 400 people across more than 20 different cultures.

Personality Overview

Dynamic But Sincere

Driven But Considerate

Friendly But Fast

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Digital Transformation
Her career is defined by leading large-scale digital and technology transformations at major financial and media companies to drive business growth.
Cybersecurity Strategy
She has deep expertise in cybersecurity, having led Group Cyber Transformation and Delivery for the Commonwealth Bank.
Ethical AI Application
She highlights the ethical application and leverage of Generative AI as a key focus and is hiring senior leaders to build AI-informed technology at Zip.

Media Appearances

Memo has no verified media appearances

Work History

8-2025
Chief Information Officer ANZ at Zip Co
11-2024
Member at Chief Executive Women (CEW)
9-2024 - 7-2025
Executive (CIO), Enterprise Technology - (Contract) at NAB
3-2023 - 7-2024
Chief Information & Technology Officer at Nine
7-2020 - 3-2023
CIO / General Manager, Group Cyber Transformation and Delivery at Commonwealth Bank

Education

2004 - 2008
Executive MBA from AGSM @ UNSW Business School
6-2021 - 9-2021
Cybersecurity: Managing Risk in the Information Age from Harvard University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Sydney Area, Australia Job Level : Leadership Designation : Chief Information Officer ANZ at Zip Co
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Insights For Selling To Memo

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Memo is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Memo

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Memo move?

  • They are generally fast movers and can take quick decisions
  • Can Memo take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Memo

Personality Compatibility


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