Michael Bernardi

Evaluator
DISC Type : dcs

Senior Manager Fraud & Financial Crime (Head of) at IMB Bank

Wollongong, New South Wales, Australia

Overview

A values-driven leader with over 15 years in financial services, Michael is the Head of Fraud & Financial Crime at IMB Bank. He has a proven record of delivering high-impact strategic initiatives, including leading the banks implementation of Open Banking. He holds an Executive MBA from the University of Wollongong.

Michael is an active participant in the financial services and project management communities, often attending industry summits. He maintains a strong connection with his alma mater, the University of Wollongong, and has represented IMB Bank at university events, highlighting his connection to the local Wollongong region.

He was personally appointed by the CEO and Executive team to lead a strategic review of the banks third-party product offerings.

Personality Overview

Hard To Convince

Fast But Analytical

Thorough Evaluator

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Financial Crime Prevention
In his current role, he leads the development and execution of IMB Bank's fraud and scam prevention strategy, balancing risk mitigation with customer experience.
Open Banking (CDR)
He led the implementation of the Consumer Data Right for IMB and actively participates in industry summits, demonstrating his expertise and continued interest in this area.
AI in Project Delivery
He recently participated as a panelist at the Project Management Technology Showcase to share his insights on applying AI to transform project delivery.

Media Appearances

Michael has no verified media appearances

Work History

10-2025
Senior Manager Fraud & Financial Crime (Head of) at IMB Bank
6-2024
Business Lead - Strategic Review of Non-Interest Income at IMB Bank
Business Lead / Program Manager - Consumer Data Right (Open Banking) at IMB Bank

Education

2022 - 2024
Executive MBA from Sydney Business School, University of Wollongong
2018 - 2018
Prosci Change Management Practitioner Certification from Prosci Australia

More Information

Social Presence :

Prographics :

Exp : 1 Location : Wollongong, New South Wales, Australia Job Level : Mid-senior Designation : Senior Manager Fraud & Financial Crime (Head of) at IMB Bank
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Don’t focus on relationship, focus purely on the merit of your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Michael

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Michael take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Michael

Personality Compatibility


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