Michael is a multifaceted professional with over 10 years of experience in account management, operations, and analysis at Cintas. Praised for being an "excellent partner" and "ridiculously efficient, " he leverages a strong technical aptitude to develop data analysis tools. He holds a Bachelors degree from Western Michigan University.
He developed dozens of value-added data analysis and reporting tools to maximize performance across a $160MM division.
Michael Boles
CX Analyst II at Cintas
Greater Chicago Area, United States
Overview
Topics They Care About
Customer Experience
His current role as a CX Analyst II focuses on analyzing and improving the customer journey, leveraging his extensive background in account management.
Data-Driven Analysis
He has a strong technical aptitude for developing and implementing data analysis tools to enhance sales, operations, and financial performance.
Account Management
Possesses deep experience as both an Enterprise and Recurring Account Manager, skilled in client retention and contract management within competitive industries.
Media Appearances
Michael has no verified media appearances
Work History
7-2019
CX Analyst II at Cintas
6-2018
Enterprise Account Manager at Cintas
5-2015 - 6-2018
Recurring Account Manager at Cintas
6-2011 - 11-2014
Account Manager at JB Hunt Transport Services, Inc.
10-2008 - 6-2011
Operations Supervisor at JB Hunt Transport Services, Inc.
Education
Bachelor's degree from Western Michigan University
More Information
Social Presence :
Prographics :
Exp : 16
Location : Greater Chicago Area, United States
Job Level : Mid-senior
Designation : CX Analyst II at Cintas
