Michael Clifton in

Michael Clifton

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Co-CEO at Alorica
📍 Boston, Massachusetts, United States

As Co-CEO of Alorica, Michael leverages his extensive background as a CIO to drive global growth and digital transformation. He focuses on integrating AI and innovative technologies to reshape the customer experience. He holds a Bachelor of Engineering from the University of Massachusetts Lowell and a certificate from MIT.

He is a firm believer that effective, transformational leadership is all about inspiring people. He emphasizes that real change happens when teams feel connected to the energy and vision, a philosophy he applies to leading Aloricas global workforce and community outreach initiatives.

He describes himself as having "career ADD" due to his enjoyment of taking risks and moving between diverse roles in technology, sales, and operations.

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Experience
24 Years
Current Role
Co-CEO
Location
Boston, Massachusetts, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Michael cares about

AI in Customer Experience
Drives Alorica's strategy of using AI to augment and enhance human agents' performance rather than focusing solely on automation.
Digital Transformation
His career path from CIO to Co-CEO is centered on using technology to transform business models and drive growth for global companies.
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Career

Work history

5-2024
Co-CEO
Alorica
1-2023 - 5-2024
EVP Global Growth and Transformation Officer
Alorica
11-2021 - 1-2023
EVP Chief Information and Digital Officer
Alorica
8-2021 - 1-2022
Executive Vice President CIO
Alorica
6-2021 - 8-2021
Chief Technology Innovation Officer
Cognizant
In the press

Media appearances

Alorica's Max Schwendner & Mike Clifton on Co-CEO Unity. Featured in Spotify
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Audacious Impact: Mike Clifton & Max Schwendner Of Alorica On Leading an Audacious Visionary Future. Featured in Medium
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Education
2011 - 2012
Certificate in Leadership and Innovation
Massachusetts Institute of Technology
1985 - 1989
Bachelor of Engineering - BE
University of Massachusetts Lowell
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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