Michael Fox

Enthusiast
DISC Type : i

User Experience Research at Fidelity Investments

Greater Cleveland, United States

Overview

Michael Fox is a User Experience Research professional at Fidelity Investments, specializing in qualitative and quantitative data collection and analysis. He holds a Master of Arts from Cleveland State University and a certification in Designing Strategy, with a background in financial services and technology operations.

Outside of work, Michael is intellectually curious about organizational design and the philosophy of systems thinking. He follows thought leaders and participates in conversations about the evolution of business models and the future of applied design research, viewing it as a cross-disciplinary goal.

He is an advocate for the idea that design is the vehicle through which choice is manifested and is the future of systems methodology.

Personality Overview

Consensus Focused

Non-Confrontational

Optimistic

They are more about building relationships than just cutting deals.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Future of UX
Engages in public conversations about the future of UX research and its role in bringing different business disciplines together to solve problems.
Learning Organizations
Believes that designing a "Learning Organization" is a primary goal for any discipline, sharing content on ideation and business model evolution.
Systems Thinking
Demonstrates a strong interest in the role of systems thinking and methodology in design, quoting thinkers like Russell L. Ackoff.

Media Appearances

Michael has no verified media appearances

Work History

User Experience Research at Fidelity Investments
Assistant Vice President, User Experience Researcher at M&T Bank
Research Analyst at Ingram Micro
Product Operations Manager at Bak USA
1-2015
Statistics Tutor at Cleveland State University

Education

2019 - 2019
Certification from University at Buffalo School of Engineering and Applied Sciences
2012 - 2014
Master of Arts (M.A.) from Cleveland State University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Greater Cleveland, United States Job Level : Senior Designation : User Experience Research at Fidelity Investments
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Michael

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Michael take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Michael

Personality Compatibility


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