Michael Gates

Questioner
DISC Type : c

IT Specialist at U.S. Department of Veterans Affairs

Cincinnati, Ohio, United States

Overview

Tresa is an IT Specialist with over 22 years of diverse professional experience, including roles as an aircraft mechanic and a paralegal. She holds a Bachelor of Science in Cyber Operations and is described by colleagues as tenacious, smart, and a magnetic team player with excellent customer service skills.

She is passionate about creating a positive work environment, centered on her "Triple L Method" of leadership, loyalty, and laughs. Tresa values continuous learning and brings a sense of humor and enthusiasm to her professional life. She is also a dedicated dog owner.

Unique fact: Before transitioning into technology, Tresa managed and led a team of paralegals and supported IT operations within a courtroom environment.

Personality Overview

Price-Sensitive

Value Seeker

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Positive Workplace Culture
Her personal motto is "Bringing Leadership, Loyalty, and Laughs Back Into the Workplace, " showing a strong focus on creating a positive and engaging professional environment.
Cyber Security
With a B. S. in Cyber Operations, certifications in Cyber Defense, and experience as a SOC/NOC analyst, she has a deep background in security.
Career Development
Her professional journey from an aircraft mechanic and paralegal to an IT specialist demonstrates a strong commitment to personal growth and career transformation.

Media Appearances

Michael has no verified media appearances

Work History

9-2022
IT Specialist at U.S. Department of Veterans Affairs
6-2022 - 9-2022
NOC Analyst at H5 Data Centers
8-2021 - 1-2022
SOC Analyst at SMC
1-2015 - 9-2020
Paralegal at Region Legal Service Office Naval District Washington
1-2015
Aircraft Mechanic at Fleet Readiness Center Southeast

Education

2021 - 2021
Cyber Security from Blaizing Academy
2013 - 2019
Bachelors of Science (B.S.) in Cyber Operations from Excelsior University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Cincinnati, Ohio, United States Job Level : Junior Designation : IT Specialist at U.S. Department of Veterans Affairs
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Michael

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Michael take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Michael

Personality Compatibility


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