Michael Giles

Initiator
DISC Type : Di

Vice President, Canada at Metropolis Technologies

Toronto, Ontario, Canada

Overview

As Vice President for Canada at Metropolis, Michael Giles is a big-picture strategist leading the fusion of AI technology and urban mobility. He has over a decade of experience in parking management and operational leadership. People who have worked with him describe him as creative, results-driven, compassionate, and a consummate professional.

Outside of his corporate role, Michael is deeply involved in his community as the Pipe Major for the Toronto Fire Services Pipes & Drums. His significant, sustained, and unpaid contributions to his community have been recognized with the Sovereign’s Medal for Volunteers, a prestigious national honor in Canada.

He is a certified Green Garage Assessor, reflecting a long-standing commitment to sustainability in the parking industry.

Personality Overview

Impact-Oriented

Risk-Accepting

Friendly Challenger

They don’t mind taking a stand if they believe in something.  They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Topics They Care About

AI in Urban Mobility
His current role focuses on deploying AI-powered, checkout-free parking solutions across Canada to enhance customer experience and operational efficiency for real estate owners.
Operational Excellence
Throughout his career, he has focused on improving EBITDA by implementing operational efficiencies, overhauling processes, and rebuilding teams to drive revenue growth.
Sustainable Infrastructure
He holds a 'Green Garage Assessor' certification and was a founding member of the Green Parking Council, indicating a strong interest in environmentally friendly parking solutions.

Media Appearances

Participant Profile – Michael Giles (Vice President, Canada, Metropolis Technologies). Featured in On Think Tanks – School for Thinktankers

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Work History

9-2022
Vice President, Canada at Metropolis Technologies
5-2019 - 9-2022
Vice President National Programs & Sales Operations at REEF
9-2014 - 5-2019
Director of Account Management at Impark
6-2013 - 9-2014
Senior Operations Manager at Impark
10-2010 - 6-2013
Operations Manager at Impark

Education

2018 - 2018
Certificate in Leading with Finance from Harvard Business School Online
2018 - 2018
Certificate in Disruptive Stategy from Harvard Business School Online

More Information

Social Presence :

Prographics :

Exp : 29 Location : Toronto, Ontario, Canada Job Level : Senior Designation : Vice President, Canada at Metropolis Technologies
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Get them to a point where they are ready to bat for your product internally
  • Look like someone who is on top of their game

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't be unorganized, be prepared for the pitch
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Michael

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Michael take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Michael

Personality Compatibility


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