Michael Hite

Inspirer
DISC Type : di

Chief Technology Officer, Saks Global at Saks

New York, New York, United States

Overview

Michael Hite is the Chief Technology Officer at Saks Global, where he oversees all technology including software engineering, product, data, and IT. With a background from WeWork and Jane Street and a Masters from Bentley University, he is focused on technology-powered luxury retail.

He is a passionate leader who believes in rapid development and learning from trial and error. He encourages his team to read "The Phoenix Project, " a book that champions maximizing efficiency and achieving success through iterative processes and constant improvement.

He was featured in Vogue Business as one of the key leaders shaping the future of fashion technology.

Personality Overview

Charming & Persuasive

Decisive

Fast Adopter

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

AI in Customer Experience
He is leading collaborations with AWS, NLX, and Salesforce to implement generative AI for intelligent, data-driven customer interactions and support.
Personalization at Scale
He spearheaded the "PersoLab" project, which was built on the idea of creating a 100% personalized experience for every customer.
Agile Methodologies
He recommends "The Phoenix Project" to his team, a book centered on DevOps principles and improving IT workflows, showing his leadership philosophy.

Media Appearances

Michael has no verified media appearances

Work History

8-2024
Chief Technology Officer, Saks Global at Saks
1-2023 - 8-2024
Chief Technology Officer at Saks
4-2021 - 1-2023
Chief Information Officer at Saks
2-2020 - 4-2021
IT at Jane Street
8-2017 - 2-2020
VP, Head of Business Systems at WeWork

Education

2010 - 2012
Master's degree from Bentley University
2004 - 2008
BA from Colgate University

More Information

Social Presence :

Prographics :

Exp : 11 Location : New York, New York, United States Job Level : Leadership Designation : Chief Technology Officer, Saks Global at Saks
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Refer to testimonials from well known people to highlight the value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don’t keep repeating the same information, it could make them impatient
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Michael

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Michael take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Michael

Personality Compatibility


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