Michael Jordan
BlackBerry Care Technical Support Analyst at BlackBerry
📍 Kitchener, Ontario, Canada
A dedicated technical support analyst with a long and varied career exclusively at BlackBerry. They have progressed through several technical positions, including RF Technician, Process Quality Technician, and Product Engineering Specialist, giving them deep product knowledge. They hold a diploma from Conestoga College, which provides their technical foundation.
Has built their career within BlackBerry, advancing through four distinct technical roles from hardware and quality to product engineering and customer support.
Read the full overview →Experience
19 Years
Current Role
BlackBerry Care Technical Support Analyst
Job Level
Mid-senior
Location
Kitchener, Ontario, Canada
Personality Overview
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Priorities
Topics Michael cares about
Technical Support
Their current role is a BlackBerry Care Technical Support Analyst, focused on resolving customer and technical issues.
Product Engineering
Based on their past role as a Product Engineering Specialist, indicating experience in the product development lifecycle.
Career
Work history
3-2014
BlackBerry Care Technical Support Analyst
BlackBerry
9-2010 - 3-2014
Product Engineering Specialist
BlackBerry
9-2008 - 9-2010
Process Quality Technician
BlackBerry
5-2007 - 9-2008
RF Technician
BlackBerry
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2004 - 2007
Diploma
Conestoga College
Social presence
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