A dedicated technical support analyst with a long and varied career exclusively at BlackBerry. They have progressed through several technical positions, including RF Technician, Process Quality Technician, and Product Engineering Specialist, giving them deep product knowledge. They hold a diploma from Conestoga College, which provides their technical foundation.
Has built their career within BlackBerry, advancing through four distinct technical roles from hardware and quality to product engineering and customer support.
Michael Jordan
BlackBerry Care Technical Support Analyst at BlackBerry
Kitchener, Ontario, Canada
Overview
Topics They Care About
Technical Support
Their current role is a BlackBerry Care Technical Support Analyst, focused on resolving customer and technical issues.
Product Engineering
Based on their past role as a Product Engineering Specialist, indicating experience in the product development lifecycle.
Quality Assurance
Reflects their experience as a Process Quality Technician, demonstrating a background in process and product quality.
Media Appearances
Michael has no verified media appearances
Work History
3-2014
BlackBerry Care Technical Support Analyst at BlackBerry
9-2010 - 3-2014
Product Engineering Specialist at BlackBerry
9-2008 - 9-2010
Process Quality Technician at BlackBerry
5-2007 - 9-2008
RF Technician at BlackBerry
Education
2004 - 2007
Diploma from Conestoga College
More Information
Social Presence :
Prographics :
Exp : 19
Location : Kitchener, Ontario, Canada
Job Level : Mid-senior
Designation : BlackBerry Care Technical Support Analyst at BlackBerry
