Michael McCarthy

Enthusiast
DISC Type : i

Divisional Operations Director at Co-op

Carnoustie, Scotland, United Kingdom

Overview

Michael McCarthy is a results-proven Divisional Operations Director at Co-op with extensive experience in retail management. He has progressed through leadership roles at Co-op and Somerfield, now holding operational accountability for Scotland, Yorkshire, and the South East of England.

He has led teams across more than 200 stores, including the diverse and geographically challenging region stretching from Stirling to the Shetland Islands.

Personality Overview

Optimistic

Story Driven

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Retail Operations
Manages operations for Co-op across Scotland, Yorkshire, and the South East of England, demonstrating expertise in large-scale retail management.
Team Leadership
Emphasizes leading and motivating teams focused on delivering results, and has completed courses on 21st Century Leadership and Effective Coaching.
Customer Engagement
Actively promotes Co-op's customer-facing competitions and product offers, such as member-exclusive chances to win Glastonbury tickets and special deals.

Media Appearances

Michael has no verified media appearances

Work History

5-2025
Divisional Operations Director at Co-op
1-2019 - 6-2025
Head of Operations at Co-op
7-2015 - 1-2019
Regional Manager at Co-op
1-2003 - 1-2010
Regional manager at Somerfield
1-2004 - 1-2005
Divisional Executive at Somerfield

Education

7-1984 - 7-1989
Education details unavailable from Lochaber Secondary School

More Information

Social Presence :

Prographics :

Exp : 27 Location : Carnoustie, Scotland, United Kingdom Job Level : Mid-senior Designation : Divisional Operations Director at Co-op
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Michael

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Michael take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Michael

Personality Compatibility


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