Michael McClure

Critic
DISC Type : C

Director, Client and Broker Operations at Independence Blue Cross

Philadelphia, Pennsylvania, United States

Overview

Michael McClure is the Director of Client and Broker Operations at Independence Blue Cross, leveraging extensive experience from his progressive career within the organization and its subsidiary, AmeriHealth Administrators. He has a background in business configuration and client relations, and holds a Bachelor of Science from the Wentworth Institute of Technology.

Based on his interests, Michael is dedicated to staying informed on the latest trends in business and finance. He actively follows major publications, including The Wall Street Journal and the Harvard Business Review, to deepen his professional knowledge and stay current with market dynamics.

He has built his entire documented career within the Independence Blue Cross corporate family, showcasing significant loyalty and deep institutional expertise.

Personality Overview

Critic

Precise

ROI Driven

It is very likely that they will negotiate pricing or other important terms.  They prefer to analyze logically and value objective facts over emotions. They like to take decisions independently and do not seek others' support often.

Topics They Care About

Client & Broker Relations
His career has progressed to his current director-level role focusing on client and broker operations and relations.
Healthcare Operations
He has a long history of managing operational teams, including roles in business configuration and client implementation within the healthcare insurance sector.
Payer System Technology
He has shown interest in recruiting for roles involving healthcare payer systems like Facets and HealthEdge, indicating a focus on industry-specific technology.

Media Appearances

Michael has no verified media appearances

Work History

6-2023
Director, Client and Broker Operations at Independence Blue Cross
8-2022 - 6-2023
Manager Client Relations at Independence Blue Cross
10-2018 - 8-2022
Manager Client Implementation and Business Configuration at AmeriHealth Administrators
12-2016 - 10-2018
Manager Business Configuration at AmeriHealth Administrators
4-2016 - 12-2016
Supervisor Business Configuration at AmeriHealth Administrators

Education

2007 - 2011
BS from Wentworth Institute of Technology
2004 - 2007
Education details unavailable from Wissahickon High School

More Information

Social Presence :

Prographics :

Exp : 13 Location : Philadelphia, Pennsylvania, United States Job Level : Mid-senior Designation : Director, Client and Broker Operations at Independence Blue Cross
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Tell them what ROI they can expect

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Make extra effort to not seem pushy or confrontational
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Michael

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Michael take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Michael

Personality Compatibility


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