Michael P.

Observer
DISC Type : ic

Director Information Technology Operations at Kean University

Union, New Jersey, United States

Overview

A seasoned IT Director at Kean University with over 15 years of global experience in strategic planning and cloud solutions. Holding a BA from Kean and an ITIL certification, he is described by colleagues as a "true leader" with excellent emotional intelligence. He has a proven record of leading large-scale technology migrations.

Beyond his technical role, he is passionate about mentorship and coaching. His personal interests focus on connecting with people, particularly through his roles as a dedicated mentor to IT professionals and as an eSports coach, reflecting his commitment to fostering growth in others.

He is an active eSports coach, blending his passion for technology with competitive gaming.

Personality Overview

Curious

Value Driven

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Cloud Platform Migration
Led successful migrations from Google Workspace to Microsoft 365 at Kean University and previously from Lotus Notes to Office 365, demonstrating expertise in large-scale transitions.
IT Service Management
Implemented formal ITIL practices and change management processes in previous roles to enhance service delivery and transform IT organizations. He holds an ITIL Foundation certification.
Mentorship in Tech
Identifies as a mentor in his personal headline and is praised in recommendations for providing invaluable insights to mentees over several years.

Media Appearances

Michael has no verified media appearances

Work History

Director Information Technology Operations at Kean University
7-2023 - 4-2024
Global Information Technology Director at Elementis Global
4-2021 - 7-2023
Global Information Technology Manager at Elementis Global
5-2020 - 4-2021
Senior System Architect at Elementis Global
1-2020 - 5-2020
System Engineer at Summit Health

Education

Bachelor of Arts - BA from Kean University
Chemistry from Middlesex College

More Information

Social Presence :

Prographics :

Exp : 13 Location : Union, New Jersey, United States Job Level : Mid-senior Designation : Director Information Technology Operations at Kean University
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Ask them questions to understand their needs better while staying affable
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Michael

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Michael take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Michael

Personality Compatibility


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