Michael R.

Questioner
DISC Type : c

Head of IT EMEA APAC at Invacare UK

Greater Cardiff Area, United Kingdom

Overview

Michael is the Head of IT for EMEA and APAC at Invacare, specializing in service strategy and project management. He has extensive experience supporting infrastructure in highly regulated multi-site environments, such as GMP and QSR, ensuring efficient and cost-effective daily operations.

He appears to value a healthy work-life balance and mental well-being. He has publicly shared content supporting the idea of self-care and pushing back on excessive workloads to ensure a high quality of output over a high quantity of mediocre work.

Unique fact: Michael possesses specialized expertise in IT infrastructure for the highly regulated GMP (Good Manufacturing Practice) and QSR (Quality System Regulation) sectors.

Personality Overview

Price-Sensitive

Systematic

Cautious & Analytical

They prefer to do thorough analysis of any situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

IT Service Strategy
His role is centered on service strategy, change control, and continuous improvement to guarantee effective IT operations across multiple regions.
Regulated Environments
Has significant experience managing IT infrastructure for companies in the highly regulated GMP (Good Manufacturing Practice) and QSR (Quality System Regulation) industries.
Employee Wellbeing
He has shared content advocating for employee self-care and preventing burnout by prioritizing quality work over sheer volume.

Media Appearances

Michael has no verified media appearances

Work History

10-2025
Head of IT EMEA APAC at Invacare UK
12-2022 - 10-2025
Head of Information Technology at Norgine
12-2019 - 10-2025
IT Manager Manufacturing & Supply Chain at Norgine
6-2008 - 12-2019
Service Delivery at Ortho Clinical Diagnostics
2005 - 2008
PC\LAN Specialist at Alberto Culver

Education

Michael has no verified education history

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greater Cardiff Area, United Kingdom Job Level : Mid-senior Designation : Head of IT EMEA APAC at Invacare UK
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Michael

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Michael take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Michael

Personality Compatibility


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