Michael Smith
Login to view DISC.Michael is the Chief Technology Officer at Imagemakers and the founder of RefactorOps, a consultancy focused on improving engineering delivery. With over 13 years of experience leading technology teams, including as Managing Director at VML, he specializes in turning chaos into clarity. He is also the author of "The Technical Leaders Field Guide".
Michael has a long history with Scouting, having previously worked as an Aquatics Director for the Boy Scouts of America. In this role, he managed a team of instructors and was responsible for teaching swimming and lifesaving skills, showcasing an early passion for leadership and mentorship outside of a corporate environment.
Unique fact: He created and shares free, "battle-tested" frameworks for technical teams, such as his Definition of Done and Scope Starter templates, to help them solve real-world delivery problems.
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