Michael Steele

Visionary
DISC Type : Ds

Regional Vice President, Enterprise West at Mitel

Peoria, Arizona, United States

Overview

Michael is a seasoned sales leader with over 25 years of experience in SaaS, CRM, and customer success. As RVP at Mitel, he leads his enterprise team to drive revenue growth and cultivate strong customer relationships. Colleagues praise him as a customer-centric, results-driven leader who excels at building high-performing teams.



He successfully led the turnaround of the Pacific Southwest Region in a previous role, demonstrating his strategic leadership.

Personality Overview

Objective Evaluator

Early Adopter

Fast But Thoughtful

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Healthcare Communications
His recent activity shows a focus on communication infrastructure and patient trust in the healthcare vertical, a sector he has previously managed.
AI in Customer Experience
His background includes selling Contact Center AI (CCAI) solutions and Salesforce's Service Cloud, and he lists Artificial Intelligence as a key skill.
Sales Team Leadership
He is passionate about building and mentoring high-performing sales teams and is consistently recognized by colleagues for his outstanding leadership and guidance.

Media Appearances

Michael has no verified media appearances

Work History

3-2024
Regional Vice President, Enterprise West at Mitel
5-2019 - 11-2023
Director of Enterprise Sales, Pacific Southwest at Avaya
3-2018 - 5-2019
Named Account Manager - Healthcare, Government/Education, Technology at Avaya
3-2017 - 2-2018
Strategic Account Executive - Service Cloud at Salesforce
10-2011 - 2-2017
Global Account Manager at Avaya

Education

Michael has no verified education history

More Information

Social Presence :

Prographics :

Exp : 34 Location : Peoria, Arizona, United States Job Level : Senior Designation : Regional Vice President, Enterprise West at Mitel
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't shy away from asking hard questions, but be extra polite
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Michael

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Michael take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Michael

Personality Compatibility


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