Michalis Michelakis in

Michalis Michelakis

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IT and Business Operations Senior Director at Kotsovolos-Κωτσόβολος
📍 Greece

Michalis is the IT and Business Operations Senior Director at Kotsovolos, leading organizational transformation by aligning business strategy with technology. With a background in telecommunications and retail, he focuses on creating customer-centric operations and driving digital innovation. He holds an MBA and was named to the Cloud Experts 30 Powerlist for 2025.

He is passionate about the future of retail, actively exploring emerging trends and technologies. Michalis follows innovations that reshape how businesses operate and serve their customers, demonstrating a keen interest in discovering the next now in the retail sector through his engagement with industry events.

Unique fact: Michalis serves on the judging committee for the AI & Data Awards 2026, recognizing excellence in the field.

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Experience
26 Years
Current Role
IT and Business Operations Senior Director
Job Level
Senior
Location
Greece
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Michalis cares about

Retail Innovation
Actively follows future retail trends and next-generation technology, as shown by his promotion of his attendance at NRF: Retail's Big Show.
AI & Data
Serves as a member of the judging committee for the AI & Data Awards 2026, highlighting his expertise and interest in the field.
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Career

Work history

7-2025
IT and Business Operations Senior Director
Kotsovolos-Κωτσόβολος
11-2021 - 9-2025
Head of Information Technology Operations
Kotsovolos-Κωτσόβολος
7-2017 - 10-2021
Head of IT Core Business Services Operations OTE Group
OTE Group of Companies (HTO)
7-2013 - 7-2017
IT Application Support Section Manager
OTE Group of Companies (HTO)
7-2008 - 6-2013
IT Application Support Senior Engineer
OTE Group of Companies (HTO)
In the press

Media appearances

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Education
2019 - 2020
Master of Business Administration - MBA
University of East London
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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