Michalis Michelakis

Commander
DISC Type : D

IT and Business Operations Senior Director at Kotsovolos-Κωτσόβολος

Greece

Overview

Michalis is the IT and Business Operations Senior Director at Kotsovolos, leading organizational transformation by aligning business strategy with technology. With a background in telecommunications and retail, he focuses on creating customer-centric operations and driving digital innovation. He holds an MBA and was named to the Cloud Experts 30 Powerlist for 2025.

He is passionate about the future of retail, actively exploring emerging trends and technologies. Michalis follows innovations that reshape how businesses operate and serve their customers, demonstrating a keen interest in discovering the next now in the retail sector through his engagement with industry events.

Unique fact: Michalis serves on the judging committee for the AI & Data Awards 2026, recognizing excellence in the field.

Personality Overview

Risk-Taker

Decisive

Impact-Driven

They are very proud of what they do.  They like to act fast and expect others to do the same. More than the product, they care about the effectiveness of the product.

Topics They Care About

Retail Innovation
Actively follows future retail trends and next-generation technology, as shown by his promotion of his attendance at NRF: Retail's Big Show.
AI & Data
Serves as a member of the judging committee for the AI & Data Awards 2026, highlighting his expertise and interest in the field.
Customer Experience
Heads the Digital Factory Tribe for Customer Service, focusing on translating data-driven insights and innovation into measurable improvements for customers.

Media Appearances

Michalis has no verified media appearances

Work History

7-2025
IT and Business Operations Senior Director at Kotsovolos-Κωτσόβολος
11-2021 - 9-2025
Head of Information Technology Operations at Kotsovolos-Κωτσόβολος
7-2017 - 10-2021
Head of IT Core Business Services Operations OTE Group at OTE Group of Companies (HTO)
7-2013 - 7-2017
IT Application Support Section Manager at OTE Group of Companies (HTO)
7-2008 - 6-2013
IT Application Support Senior Engineer at OTE Group of Companies (HTO)

Education

2019 - 2020
Master of Business Administration - MBA from University of East London

More Information

Social Presence :

Prographics :

Exp : 26 Location : Greece Job Level : Senior Designation : IT and Business Operations Senior Director at Kotsovolos-Κωτσόβολος
URL has been copied!

Insights For Selling To Michalis

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Speak about competitive differentiation that your product offers
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Don't try too hard to forge relationships with them
  • Avoid being a storyteller and don’t try to oversell
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michalis is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Michalis

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Michalis move?

  • They can take decisions very fast if you manage to convince them.
  • Can Michalis take some risk or not?

  • The risks don’t matter much to them.

You And Michalis

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.