Michele Oldenburg

Inquirer
DISC Type : cd

Senior Manager, Cutomer Care at Interstate Moving | Relocation | Logistics

Saginaw, Michigan, United States

Overview

Michele Oldenburg is the Senior Manager of Customer Care at Interstate Moving | Relocation | Logistics. With extensive experience in the moving industry, she has progressed through several leadership roles within the company. She holds a BA from Saginaw Valley State University and is certified in leadership by the IAM.

Outside of her professional role, Michele is deeply family-oriented, expressing great pride in her daughter who also works for the same company. She values her colleagues and often expresses gratitude for being part of a team she considers amazing, indicating a strong appreciation for a positive work environment.

Her daughter is also a team member at Interstate Moving, a fact she is extremely proud of.

Personality Overview

Demanding

ROI Conscious

Upfront

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They respond well to confident salespeople. They care equally about the product and its potential impact.

Topics They Care About

Customer Advocacy
Her entire career progression at Interstate Moving has been in customer-facing and support roles, culminating in her position as Senior Manager of Customer Care.
Team Leadership
She has held multiple leadership positions, including Supervisor and Manager, and her listed skills include Team Building, Leadership, and Training.
Relocation Logistics
Her experience at both Tier One Relocation and Interstate, along with her "IAM Trusted Move Specialist" certification, shows deep industry knowledge.

Media Appearances

Michele has no verified media appearances

Work History

10-2024
Senior Manager, Cutomer Care at Interstate Moving | Relocation | Logistics
3-2023
Customer Service Manager at Interstate Moving | Relocation | Logistics
9-2021 - 5-2023
Customer Care Supervisor at Interstate Moving | Relocation | Logistics
1-2021 - 5-2023
Customer Service Team Lead at Interstate Moving | Relocation | Logistics
9-2017 - 1-2021
Senior Customer Service Coordinator at Tier One Relocation LLC

Education

1995 - 2001
BA from Saginaw Valley State University
1995 - 2001
Bachelor of Arts (B.A.) from Saginaw Valley State University

More Information

Social Presence :

Prographics :

Exp : 26 Location : Saginaw, Michigan, United States Job Level : Middle Designation : Senior Manager, Cutomer Care at Interstate Moving | Relocation | Logistics
URL has been copied!

Insights For Selling To Michele

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Be crisp while making the pitch
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michele is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Michele

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Michele move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Michele take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Michele

Personality Compatibility


Other Interstate Moving | Relocation | Logistics Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.