Michele Viola

Organizer
DISC Type : Sd

Customer Account Representative at Progress

Billerica, Massachusetts, United States

Overview

Michele has no verified overview

Personality Overview

Trusting Of Others

Thoughtfully Quick

Slow Starter

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Michele has no verified topics they care about

Media Appearances

Michele has no verified media appearances

Work History

5-2019
Customer Account Representative at Progress
2-2016
Service Account Manager at Ipswitch, Inc.
1-2015 - 2-2016
Customer Service Representative at Ipswitch, Inc.

Education

Michele has no verified education history

More Information

Social Presence :

Prographics :

Exp : 10 Location : Billerica, Massachusetts, United States Job Level : Junior Designation : Customer Account Representative at Progress
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Insights For Selling To Michele

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't go over them unless you are left with no other option
  • Don't take their patience for granted, avoid long-winding sermons
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michele is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Michele

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Michele move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Michele take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Michele

Personality Compatibility


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