Michelle Alexander

Enthusiast
DISC Type : i

VP Engineering at Fanatics

New York, New York, United States

Overview

Michelle Alexander is the VP of Engineering at Fanatics, where she leads the Fan Ecosystem Organization. With a background from Columbia University and previous leadership roles at SeatGeek and Spotify, she excels in guiding teams through hypergrowth, focusing on building resilient engineering organizations that thrive on innovation and product delivery.

She is passionate about mentorship and leadership development, having discovered a love for teaching and helping others grow early in her career. Michelle finds great satisfaction in empowering her team members and enabling their success, a journey that began when she first mentored an intern while working as an engineer.

Unique fact: Michelle co-authored a research publication on "Birdsnap, " a project focused on the large-scale, fine-grained visual categorization of birds.

Personality Overview

Consensus Focused

Amiable & Agreeable

Optimistic

They are generally friendly, so be careful when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Topics They Care About

Resilient Engineering Orgs
She is a conference speaker on using systems thinking to build resilient engineering teams that can navigate industry changes and the evolution of AI.
Leadership and Mentorship
She is passionate about developing talent, helping senior engineers find fulfilling career paths, and gets as much satisfaction from her team's accomplishments as her own.
Platform Engineering
She is actively hiring and building the platform that powers Fanatics' authentication, loyalty programs, and enterprise-grade shared services.

Media Appearances

Michelle has no verified media appearances

Work History

8-2024
VP Engineering at Fanatics
7-2023 - 7-2024
Senior Director of Engineering, Platform at SeatGeek
8-2022 - 7-2023
Senior Director of Engineering, Consumer at SeatGeek
8-2020 - 7-2022
Director of Engineering, Consumer at SeatGeek
4-2023 - 4-2024
Founding Member at Sidebar

Education

Master of Science (MS) from Columbia Engineering
Bachelor of Science from Northeastern University

More Information

Social Presence :

Prographics :

Exp : 10 Location : New York, New York, United States Job Level : Senior Designation : VP Engineering at Fanatics
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Michelle

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Michelle take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Michelle

Personality Compatibility


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