Michelle Karolik in

Michelle Karolik

Observer · DISC type ic
Head of Customer Engagement at Bupa Australia
📍 Melbourne, Victoria, Australia

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
14 Years
Current Role
Head of Customer Engagement
Job Level
Mid-senior
Location
Melbourne, Victoria, Australia
Personality Overview

How Michelle shows up

Example Seeker
Assertive
Curious

They often ask many questions and rely heavily on information and documentation. They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Priorities

Topics Michelle cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

7-2023
Head of Customer Engagement
Bupa Australia
9-2022 - 7-2023
Customer Engagement Chapter Lead
Bupa Australia
5-2021 - 9-2022
Senior Marketing Manager - Loyalty
ANZ
3-2021 - 5-2021
Health and well-being
Career Break
7-2015 - 3-2021
Memeber Engagement & Retention Marketing Lead
Medibank
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1997 - 1999
Bachelor of Business
Swinburne University of Technology
1990 - 1995
VCE
Caulfield Grammar School - Wheelers Hill
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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