Michelle Ng

Energizer
DISC Type : I

Senior Applications Solution Specialist at Pronto Software

Greater Melbourne Area, Australia

Overview

Michelle is a highly experienced Senior Applications Solution Specialist at Pronto Software, where she has worked since 1997. Her career showcases a consistent progression from an Analyst Programmer to a Team Leader and Manager. She holds a degree from Monash University and specializes in enhancing the usability and maintainability of the Pronto Xi suite.

While her public profile is focused on her professional achievements, she has a stated interest in major technology companies such as Google and Lenovo, suggesting a keen awareness of broader industry trends and innovations outside of her direct ERP specialization.

Michelle has demonstrated remarkable company loyalty and deep product expertise, having been a core part of Pronto Softwares technical team for over two decades.

Personality Overview

Big Picture Person

Full Of Energy

Informal

They are really good at seeing what the long-term impacts of their decisions could be.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

ERP Application Development
Has over two decades of experience developing, maintaining, and leading teams for Pronto Software's ERP applications since starting as an Analyst Programmer in 1997.
Software Usability
Her current role as a Senior Applications Solution Specialist is centered on enhancing the usability and maintainability of the Pronto Xi software suite.
Continuous Improvement
Her role involves collaborating with stakeholders for continuous improvements, software refactoring, compliance, and risk assessments for the company's core product.

Media Appearances

Michelle has no verified media appearances

Work History

9-2015
Senior Applications Solution Specialist at Pronto Software
1997
Maintenance Team Manager at Pronto Software

Education

1993 - 1997
Degree from Monash University

More Information

Social Presence :

Prographics :

Exp : 29 Location : Greater Melbourne Area, Australia Job Level : Junior Designation : Senior Applications Solution Specialist at Pronto Software
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Do some small talk, ask them how things are going on their side
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid overloading them with too much detail
  • Don’t be too formal, focus on building comfort and trust
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Michelle

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Michelle take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Michelle

Personality Compatibility


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