Michelle P.

Questioner
DISC Type : c

National Account Manager at Deliveroo

Leeds, England, United Kingdom

Overview

Michelle is a National Account Manager at Deliveroo, specializing in commercial strategy and data-driven decision-making. Her background includes delivering complex technical projects at Microsoft for clients in financial services and the public sector. A graduate of Leeds Beckett University, colleagues describe her as hardworking, organized, and effective.

She was recognized with the "Customer Success Unit Early in Career Award" during her time at Microsoft.

Personality Overview

Price-Sensitive

Systematic

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

Commercial Strategy
Her current role at Deliveroo involves working with partners and using data to guide decisions that drive long-term value and commercial growth.
Technical Project Delivery
At Microsoft, she led multiple end-to-end technical projects across M365, D365, and Azure for enterprise clients, managing planning, implementation, and execution.
Data-Driven Decisions
Emphasizes using data to guide commercial decisions at Deliveroo and to increase efficiency and clarity in business operations during her time at Microsoft.

Media Appearances

Michelle has no verified media appearances

Work History

11-2025
National Account Manager at Deliveroo
5-2024 - 11-2025
Account Manager at Deliveroo
9-2021 - 4-2024
Project Manager at Microsoft
7-2019 - 7-2020
Business Programme Manager at Microsoft
9-2017 - 4-2019
Sales Advisor at H&M

Education

9-2017 - 7-2021
Bachelor of Arts - BA (with Honours) from Leeds Beckett University
9-2015 - 6-2017
A-levels from Huddersfield New College

More Information

Social Presence :

Prographics :

Exp : 8 Location : Leeds, England, United Kingdom Job Level : Middle Designation : National Account Manager at Deliveroo
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Michelle

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Michelle take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Michelle

Personality Compatibility


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