Mickey Labana

Planner
DISC Type : Sc

Senior Director, Global Head of IT Service Operations at National Grid

Reading, England, United Kingdom

Overview

Mickey has no verified overview

Personality Overview

Analytical & Cautious

Slower Adopter

Not Very Vocal

The only way to convince them is by showing them examples and ample proof.  They are always well-planned and adopt a systematic approach. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Mickey has no verified topics they care about

Media Appearances

Mickey has no verified media appearances

Work History

9-2018
Senior Director, Global Head of IT Service Operations at National Grid
6-2016 - 8-2018
Director, Head of UK Service Management at National Grid
6-2015 - 6-2016
Head of Major Incident Management at National Grid
1-2015 - 6-2015
VP - Major Incident Management at Deutsche Bank
7-2014 - 1-2015
Major Incident Management at JPMorgan Chase & Co.

Education

Mickey has no verified education history

More Information

Social Presence :

Prographics :

Exp : 12 Location : Reading, England, United Kingdom Job Level : Senior Designation : Senior Director, Global Head of IT Service Operations at National Grid
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Insights For Selling To Mickey

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mickey is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Mickey

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Mickey move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Mickey take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Mickey

Personality Compatibility


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