Mike Jones

Enthusiast
DISC Type : i

VP Chubb Group Global Operations Officer and North America Technology and Operations at Chubb

United States

Overview

With over 25 years of experience, Mike leads global operations and North America technology for Chubb. His career includes senior leadership roles like CTO, CIO, and COO at major financial institutions including JP Morgan and Citigroup. He holds a BS from the University of Delaware and an MBA from the University of Florida.

He is a member of the board of ACORD, the global standards-setting body for the insurance and related financial services industries.

Personality Overview

Story Driven

Optimistic

Consensus Focused

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Developing Tech Talent
Showcases a passion for mentoring the next generation by celebrating graduates of Chubb's Technology Associate Program and their hands-on skill development.
Employee Recognition
Actively celebrates and speaks with winners of the Global Ops & Tech Awards, emphasizing the incredible talent and commitment within his organization.
Diversity in Technology
Demonstrates support for a more inclusive tech industry by promoting Chubb's sponsorship of the Grace Hopper Celebration for women and nonbinary technologists.

Media Appearances

Mike has no verified media appearances

Work History

9-2024
VP Chubb Group Global Operations Officer and North America Technology and Operations at Chubb
1-2023 - 9-2024
COO North America Operations & Technology at Chubb
4-2022 - 5-2023
EVP Global Technology and Operations at Chubb
6-2020 - 4-2022
EVP Global Technology Co-CIO Chubb at Chubb
5-2019 - 6-2020
Executive Vice President at Chubb

Education

1996 - 1997
MBA from University of Florida
1988 - 1992
BS from University of Delaware

More Information

Social Presence :

Prographics :

Exp : 36 Location : United States Job Level : Senior Designation : VP Chubb Group Global Operations Officer and North America Technology and Operations at Chubb
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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Mike

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Mike take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Mike

Personality Compatibility


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